Frequently Asked Questions:

CALL or E-MAIL to ask additional questions not answered here,  get booked  on the next flight schedule or to request  a free QUOTE.

Q: How do I select a qualified aerial photographer?

A: There are many factors to take into consideration.  Review the information regarding this question at the end of the FAQ, starting in blue text.

Q: Since you are based in Albuquerque, what areas do you cover?

A:  I cover the entire state of New Mexico, Southern Colorado and El Paso.

Q: How much does it cost to get aerial photographs?

A:  There are many variables.  Please see the “FEE POLICY” tab on the web site for a complete explanation.

Q: Which is a better platform to use for aerial photos, airplanes or  helicopters?                                                                                                                                                                                                                                  A:  The answer is determined by the need and the budget of a project.  After 30 + years of providing oblique aerials, the photographic images have become essential visual tools to support the current demographics used in a real estate marketing package. These visual tools support the said value of a project and showcase the full scope of a property, legal dispute or construction project.  99 percent of the time I have to be up 1000 feet above the project so in these cases an airplane can be used which is about one third the cost of a helicopter.  This is a substancial savings to the client.

Q: What is the difference between a vertical and an oblique photo?

A: These two graphics show the difference between the two terms.  Oblique (Left graphic) is at an angle from the subject vs being directly overhead (Right graphic) like what is used in mapping.  The oblique image provides a 3 dimensional view.

A: Click on the Job Request/Order Form tab located at on the top tool bar of the web. Fill in the information requested. Should you need to issue a Purchase Order number, please provide that number to us in the space indicated. You will be contacted to verify and discuss your request to make sure you receive everything you need for the project. OR Send an e-mail with your request OR give us a call. All final requests need to be in the form of an e-mail.

Q:What is the quickest way to use the Site Locator Tool?

A: In the address bar, enter the address, city, state – Click Find.  Once the site is located, left click to drag the map directly to your site. Zoom in on your property as needed. Left click on each corner of the property. Use as many clicks as necessary for irregular shaped property. To complete the outline, left click on the first point. Fill in the rest of the information and click Send Site Information.Q: Why did you select the name Eagle’s Eye Photo for the business? A: I wanted a name that was representative of what I would be providing to clients.  Eagles have always been associated with having clear sharp vision.  Swift acting and precise in their movements.  In my title Eagle’s Eye, an apostrophe is used which makes Eagles possessive designating the eye of the eagle.  Just a fun tidbit of info…hence the business name – Eagle’s Eye Photo.

Q: What is the turn around time once I place an order?

A:  There are several parts to this.  Once we receive the go ahead to do a custom shoot, priority is given to that order and we fly the site weather permitting.  Most often, you can see the proofs the day of the shoot.  Once you select the images, depending on what you order and what time of day the order is received, images can be posted for download that same day or the prints can be ready the following day.  We try to work with your specific needs.

Q:  I want to have labels placed on the images I order, like roads, property outline and landmarks.  Can you provide that?

A:  Yes.  What ever you need for your presentation, we can place it digitally into the photo.  We can even add your logo.

Q: What kind of camera equipment do you use?

A:   Canon is our preference.  I also have an assortment of lenses which best suit the photographic request.  Every thing is done digitally, therefore we maintain a number of different software programs to properly  prepare the final images for each client.

Q: I have a question on my order?

A: Call or e-mail a message anytime. We are here to help provide your photographic needs and answer any questions that arise.

Q: Do you offer discounts?

A: Generally not.  We do put together packages for multiple sites. I believe in keeping my fee’s reasonable all the time vs having them high and discounting them to appear I am having a sale to generate revenue.  There are many fixed costs associated with producing aerial photography which are reviewed regularly along with our fee structure.

Q: How do I pay for the photographic services I receive?

A: You will be sent an electronic invoice after you have received your photographic products. Send a check in for the amount shown. Should you ever have a question regarding the invoice amount, do not hesitate to call. At this time we do not go through the expense of accepting credit cards. We appreciate prompt payment since we made the effort to get your photographic request taken care of right away.

Q: Is it okay to download images off of the web site?

A: Absolutely NOT……In simple terms, any unauthorized use (download) is nothing more than stealing what I produce to make a living and care for my family and operate a business to be there when you are in need of photographic service. The images posted are samples of what can be done for your team.  Any download of these images is traceable by your IP Address and Google Alerts monitoring.  Unauthorized use will constitute a violation of Federal Copyright Laws and is subject to legal action.

Q: How do I view the proofs of the work you have done?

A: The images created for your request or the file images pulled, will be posted on a web page for you to review. You will be sent an e-mail with a direct link to view the images. There will be a series of thumbnail images. Click on each one to see an enlarged image. These are not high resolution images. They are sized to load quickly on your monitor. The images are for you to be able to select which image will best full fill the photographic needs of the project. We will need the 4 digit number to the image you select.

Q: How do I get you the information needed for graphics?

A: Send us your Company logo in a high resolution tiff or jpg should it be needed on the graphics. Send a list of the items you would like to have on the photograph. Send a plat showing the specific outline of the property. Once the graphics are set up, you will be sent a proof to check for any mistakes and or to make adjustments/corrections. After the final approval is made, and additional corrections are made after the prints are completed, there will be an additional graphics fee.

Q: How do I receive the digital images I select?

A: In an effort to speed up the delivery time of the images you select, we maintain an FTP server to post the images on. You will be sent, via e-mail, an FTP link along with a user name and password. The user name is always case sensitive. We ask our clients to let us know when they have the images downloaded. Please call should you have any difficulties with the download as this sometimes does occur.

Q: How much is the shipping or delivery cost?

A: Quotes given do not include shipping cost as this varies with the method used.

Q: What is the best way to get a hold of the office?

A: You are always welcome to call.  In the event that I am not available to take the call, please send an e-mail. An e-mail is received on a Blackberry. This is the quickest way to reach me and establishes a paper trail for the communication. You will be responded to right away unless I am on a photo flight, in a meeting or in transit.——————————————–

How do I select a qualified aerial photographer?

Aerial photography has become an extremely useful and valuable management tool during the construction of a project. A few reasons include settling legal disputes, material deliveries, equipment on site, draw reports, land errosion, owner and community meetings. Therefore, it is important that a contractor locates a qualified aerial photographer.

Aerial photography is also vital for the sale of commercial real estate, leasing of property, marketing mid and high priced homes, preparing appraisals and financial packages.  The images help show a potential buyer, the current condition and visually shows the value of the property vs the use of old, out dated internet photos. Current, clear, crisp, colorful images can help promote immediate action to be taken by a buyer.  Significant time is taken in preparing packages to use current demographics, therefore it is important to use current aerial image which support the demographic information.

Finally, use of aerial images in the courtroom are vital. For more information on this, visit the Legal page under services.

Based on 30 plus years of  aerial photographic experience, I have prepared a list of suggested questions to ask when needing to locate a qualified aerial photographer in another city.  This info will assist those who have the task of locating and selecting, or interviewing/ screening those who want to provide aerial progress photography services.

Knowing the answers to these question will clearly indicate your options and flexibility you deserve to have available during the construction process.

Please send me a request to get a copy of these important questions. E-MAIL